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Joe has not been doing too well in making the transition into his new role as a team leader after 10 years as a key individual contributor as an engineer. Rather than losing Joe, his manager decides to sponsor him in the Team Leader Cafe’.
The first Cafe’ experience Joe has is a bit unnerving. He attends a teleclass where he learns about a process called 360-feedback. He is told this will help him assess his current strengths and weaknesses as a team leader and prepare him to get the most out of the upcoming Cafe’ events he will attend.
Following the tele-class, Joe identifies people who are in a good position to give him feedback on his leadership skills - direct reports, peers, and his manager. These folks are then invited into the feedback process and contribute their observations on a web-based assessment. A few weeks later Joe joi
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