YouNeverStopLearning.com Newsletter ALD, Inc. A monthly newsletter with two purposes: 1.      To provide strategic and tactical information for the education & training of leaders, managers and supervisors 2.      To identify resources that will add value to your training Bookmark these ALD links for quick training references: Online or Distance Learning Courses Classroom Workshops DiSC System Materials Blended Learning Formats Feedback & Needs Assessment Technology August 2005 This month’s features: 1.   Successful Training:        The Fourth Pillar of Reinforcement: Accountability - Part 5 of 5 Mark Your Calendars: 2.    Ongoing Learning withWebinars –August/September Sales Skills Training 3.    Training & Education Resource Overviews –August No Charge to You

Feature #1 -Part 5 of 5 on Reinforcement of Training For the past several months, we’ve focused on an issue most organizations face: making your training count – how to get beyond the smile sheets that “evaluate” the training event and actually transfer skills & knowledge to the workplace! This is not an easy task because more is involved than attending a classroom or online event – post-training reinforcement is vitally important.  Here are the first three articles in the series; Part 4 follows. Part 1: The Key to Successful Training Assessment + Training + Reinforcement = Successful Skill Development Part 2:First Pillar of Reinforcement: Ongoing Learning   Part 3: Second Pillar of Reinforcement: Ongoing Feedback Part 4: Third Pillar of Reinforcement: Coaching Part 5:  The Fourth Pillar of Reinforcement: Accountability Leadership development programs can have significant costs in terms of time and money. They’re procured not as entertainment, but as vehicles for vital learning. So it’s reasonable for executives to expect that the participants of these programs actually improve the skills that are the focus of these programs. Executives are responsible for planning and supporting the best programs they can, including a structured program of follow-up. Participants have a responsibility, too, which is to make a good-faith effort to improve their behavior patterns. In other words, both the organization and the learner are accountable—the organization for invests in and supporting high-quality training and follow-up reinforcement programs, and the participants for improving their behavior patterns. When participants know they’ll have to show evidence of improved performance, their motivation to work on performance issues increases significantly. Here are some effective methods for establishing accountability. This link takes you to the full story   Read more about Reinforcement as part of the Train to Ingrain process What’s Train to Ingrain? Read more here

Feature #2 Mark Your Calendar: August 29 & September 26   Sales Skills Training Webinars Don’t miss this is a series of online learning sessions to develop proficiency in the critical skills of the selling process – one seminar each month – plenty of time to absorb the information, begin practicing it in the real world before the next session. The webinars are loaded with helpful information and necessary skills for sales reps Value to your organization: Learn and practice proven methods of accessing clients, building relationships, handling difficult issues, juggling the priorities, retaining a customer base and more – the essentials to boosting sales performance Audience: sales managers and sales reps 1.  Dealing with Difficult People - August 29 2.  Building Strong Relationships - September 26 3.  Time & Priority Management - October 24 4.  Territory & Account Management - November 28 5.  Proving Your Value - December 19 Register through the title link above or contact ALD directly: 1-888-762-9699   We know you’ll be pleased - these learning webinars represent a convenient, time-efficient way to improve critical skills & provide ongoing learning

Feature #3 Mark Your Calendar: August 9-16-25-29-30-31 Training & Education Resource Overviews  No Charge to You 1.August 9 – 8:00 AM Pacific Teleshowcase* Motivating Team Members Motivating Team Members helps leaders understand the complex idea of motivation. Most importantly, like all Vital Learning Supervision Series Curriculum modules, it is practical and helps leaders know what to do about motivating team members. It demonstrates to leaders what they can do to influence individual and team performance. Course Overview     2.August 16 – 10:00 AM Pacific Teleshowcase* Online Leadership Development Made Easy – with High Impact! Learn how you to integrate online leadership training and see the impact it will make within your organization. This one-hour session will provide tips into the "what’s" and "how’s" of effective online education. Information Session   3.August 25 – 11:00 Pacific Teleshowcase* Resolving Conflicts Resolving Conflicts provides the tools needed to recognize conflict and deal with it quickly and effectively. By understanding the signs of conflict and by getting to the root cause, managers can eliminate the issue and minimize the impact. Facing these conflicts head-on allows the manager to preserve the integrity of the team and to demonstrate a commitment to individual performance and growth.  Most importantly, like all Vital Learning Supervision Series Curriculum courses, Resolving Conflictsis practical and helps leaders know how to approach and handle the inevitable differences that will arise among co-workers. Course Overview   4. August 29 – 8:00 AM Pacific Webinar Dealing with Difficult People No matter how even tempered you are, you probably know one or two people whose behavior put your good nature to the test. If these people happen to be colleagues, superiors, or subordinates or customers and clients with whom you must deal on a daily basis, your ability to handle them may be critical to your success. Objectives: To identify several types of difficult people and understand their objectives. To teach participants how to effectively deal with all types of people Sales skills training (there is a charge for this webinar)   5.August 30 – 11:00 AM Pacific Teleshowcase* Hiring Winning Talent Hiring Winning Talent (HWT) enables managers to implement a structured process that can really streamline and empower successful hiring. The program also focuses on the key skills required to interview candidates and ways to build team cohesion by involving team members in the hiring initiative. Course Overview   6. August 31 - 10:00 AM Pacific Teleshowcase* Train to Ingrain: An Integrated Learning Solution How to implement a learning system that creates behavior change and gives you a ROI on your training dollars. Process & Tools Overview   7.August 31 – 10:00 AM Pacific Teleshowcase* Five Effective Techniques for Facilitating Online Learning In this one-hour event you will learn five techniques that will help you "facilitate" an online or blended learning event in ways that will make the learning more enjoyable, increase attendance and completion, and most importantly will increase the transfer of knowledge. This session will provide valuable insights that you can use to increase the value of online learning. Information Session   * No charge to you Just click on the titles above to register online.

©2005 ALD, Inc. All rights reserved. ALD, Inc. values every subscriber and respects your privacy. We do not rent, sell or exchange email addresses. This FREE publication by ALD Inc. is sent only to those who have requested it. You may unsubscribe at any time.  To subscribe or unsubscribe to the ALD newsletter, go to www.ald-inc.com/subscribe.asp ALD, Inc. | 3021 Lake Forest Drive | Hayden Lake, ID 83835 Christine Johnson, President & CEO PHONE: 208-762-1322 or 1-888-762-9699 | FAX: 208-762-2653 | EMAIL info@ald-inc.com www.YouNeverStopLearning.com