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Enhance the Transfer of Training
An Interview with ASTD InfoLine Author Denny Coates, Ph.D.
On December 7 and 13, 2007 Susan Stamm of the Team Approach interviewed Denny Coates, PhD, the CEO of Performance Support Systems (PSS). PSS is the publisher of 20/20Insight, our pick for feedback software - most often used in 360 degree feedback.
Denny recently authored an edition of the ASTD InfoLine titled, Enhance the Transfer of Training. In this publication Denny presents eight enhancements to improve your current organization’s impact on permanent, measurable results in performance. You’ll learn how to identify training needs and incorporate learning strategies, develop learning networks, coach, as well as align your organization’s policies and practices support improved performance. It is a very powerful document.
In our interview with Denny you will get a good overview of how feedback, properly managed, can significantly increase the impact of your training efforts. At the end of the interview we offer a free copy of this InfoLine issue and an opportunity to personally experience the power of feedback using 20/20 Insight. (ASTD has provided Denny permission to distribute a PDF version of the InfoLine as a part of this interview project.)
The interview was recorded so you can participate in the interview and the offer of the InfoLine and the organizational assessment.
After listening to the interview, contact Bob Mann via email, bmann@ald-inc.com or phone, 208-762-1322, to receive your copy of the InfoLine. So, get a cup of coffee or tea, place a "Do Not Disturb" sign on your door and phone, and enjoy the interview. It is about 45 minutes long. (This recording requires Flash software - check with your IT folks if your computer is not so equipped.) Click on the arrow pointing to the right to start the recording.
To prepare for this interview, you'll find it beneficial to watch a 3 minute movie that highlights the need for feedback.
You'll also want to listen to Why Organizations Prefer 20/20 Insight Feedback
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