7 Lessons (Approx. 1 1/2 hours):

1. How to Use This Course
2. Introduction
3. Negotiation Strategies for Managers
4. Negotiation and Behavior Styles
5. Preparing for and Conducting Negotiations
6. Finding the Win-Win
7. Knowledge Assessment

  About CRKInteractive (publisher of the course) online classes:

• Professionally designed
• Interactive & interesting
• Skill-building
• 1.0 to 2.5 hours in length
• Most classes include an application opportunity for practicing the skills & processes taught
• A certificate of accomplishment is provided upon successful completion of the class
• CEU credits are available