Course includes pre-test, post-tests and skill practices. This course can also be customized to reflect your specific business or industry. New videos represent today’s workplace environments and scenarios.
Administrator's Kit includes lesson plan, office or industrial scripts, video/DVD, Participant Workbook, pre-test, post-test, program evaluation, a CD-ROM of facilitator resources and access to downloadable items for the facilitator.
Order the Participant Workbook for this course
NOTE: Vital Learning Corp requires that purchases of their Administrator Kits and Participant Workbooks be accompanied by a signed copyright agreement prior to shipping the materials. We appreciate your cooperation with this.
Vital Learning Corp requires that Participant Workbooks be purchased:
1. In conjunction with an online class of that title (on our website, those are referred to as Blended Learning Options) OR
2. As needed when an Administrator Kit of that title has been purchased.